In August 2000, LMC Laser Services Pty. Ltd. became the exclusive sales and service agents for Bystronic® in Australia and New Zealand. We sold, installed, warrantied, serviced and maintained over 100 laser cutting machines across these two countries.
Late 2015, Bystronic® decided to open a subsidiary in Australia and so our long and successful partnership was terminated.
Having gained an extraordinary amount of knowledge encompassing all aspects of the laser industry, we decided that we would stay in the game. We started a new company, DDM Laser Pty. Ltd. (ABN 78 616 488 772).
DDM Laser have been chosen to be the sales and service agent for TCI Cutting. DDM Laser’s sales team is committed to total customer satisfaction and we will assist you to find a solution tailored to meet your individual requirements. Customer satisfaction is DDM Laser’s priority and we are continually seeking new ways to deliver the best value for money machinery, as well as the best after sales service experience.
For long term reliability, maintaining your machine is extremely important. With this in mind, the DDM Laser Service Technicians are factory trained on both Fiber and CO2 laser systems. Combined with quality training and extensive in-field experience, and a large stock of spare parts and consumables, DDM Laser can offer on-going Preventative Maintenance programs, as well as break down interventions.
Should you require routine maintenance or major repairs or even whole machine refurbishment our service department can do the job.
Whether it be installing new TCI Cutting machines or refurbishing / relocating or servicing Bystronic machines, the DDM Laser Service Technicians are experts in their fields and perform their duties with an unwavering attention to detail. Our goal is to have our customers machines running as well as possible and as fast as possible, with minimum downtime.
DDM Laser is a capable and dedicated multi-disciplinary sales and service organisation with the correct solution-based approach in meeting and exceeding our Client’s expectations. Our experienced and focussed team are well placed and equipped and contain the correct experience and qualifications to carry out their functions with diligence and skill. It is our vision that DDM Laser may be of service to all prospective Clients in the high-power laser cutting industry.
Our Vision is to grow our team in order to offer a broad spectrum of specialist services to become our Clients’ preferred Service Provider choice through excellence and efficiency in all aspects of the machine life cycle. Whether it is laser cutting, consumables or software, DDM Laser is a leading practice that will exceed expectations and set new standards!
Our Mission is to offer excellent service in each of our professional disciplines, in accordance with statutory practices, codes of conduct and integrity, thereby developing our team and providing a leading platform from which to service the laser industry and in particular, our valued Clients.